What We Do

The Circulation Department of the Fondren Library is responsible for

• checking out and checking in library materials

• managing recalls and holds

• managing user records

• handling overdue and lost items

• managing Course Reserves and Electronic Course Reserves

• retrieving materials from remote storage

• shelving library materials

• staffing the front desk.

Circulation services are available during regular building hours.

Our Service Commitment

• Have a person on duty at each service point during all hours of the library's operations.
• Make eye contact with all patrons and check photo IDs; if patrons are waiting in line, acknowledge them and help them in order.
• Watch the computer screen carefully to make sure transactions are completed and respond to all prompts from the system; take time with transactions to avoid errors.
• Help direct patrons to the location of materials in the library; have maps and stack guides available.
• Report problems with the system, equipment, or the building within 24 hours; don't assume a problem has already been reported; make the appropriate staff aware of the problem.
• Refer reference questions to the Reference Staff or online reference assistance.