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Library Service Center

Library Service Center

The Library Service Center supports the Rice University mission by providing efficient, climate-controlled storage for important, but infrequently-used library materials.

mailing address
telephone & Fax
email information
Library Service Center #260tel: 713-348-3880
jamess@rice.edu
Fondren Library fax: 7113 348-3883

Rice University

P.O. Box 1892

Houston, TX 77251-1892

Our Location

The Library Service Center is located at:
11620 Main
Houston, TX 77025





Background
Materials Selection Criteria
Materials Proposed for Transfer
History
Fact Sheet
Mission & Operating Principles
Other facilities		LSC Location Map

Staff

Facility Operations:
James Springer, LSC Manager, jamess@rice.edu, 713-348-3880
  • Rosalba Benavides
  • Jay Gillen
  • Nancy Infante
  • Son Mai
  • Duc Pham

Collection Selection:
Kerry Keck, Asst. University Librarian, keckker@rice.edu, 713-348-2926

Facility Management:
Joseph Hatfield, Facilities Manager - Library, hatfield@rice.edu, 713-348-4022

Director of Fondren Library:
Sara Lowman, Director, lowman@rice.edu, 713-348-2457

Our Customer Service Standards

  1. 1. Reliability/Competence: lose nothing, meet retrieval goals (accurately and on time, every time), meet storage goals every week
  2. 2. Responsiveness/Reliability/Access: use 'vacation' and 'phonemail messages' for any planned workday absence, acknowledge any individually directed email message (from a Rice account) or phonemail message* (from a Rice source) within 1 working day

    *applicable for staff with personal telephone extensions only
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